E-book
Personal Effectiveness. How to Speak Up, Open Up and Stand Firm
Finding the right way to stand up for yourself without needlessly offending other people. That is what is at the heart of assertive behaviour. Being able to express your wishes and opinions, not allowing other people to walk all over you, being more confident in relationships with people you know and people that you are less familiar with and above all being aware of those situations where it is important to behave assertively. You can achieve that with this book. The practical exercises show you...